NZ's specialist in car, motorcycle and classic vehicle insurance

New Zealand owned and operated, we’ve been protecting Kiwis for over 30 years.

Making A Claim - Roadside Assistance

Nobody likes the idea of being stranded by the side of the road, and Protecta Insurance are no exception. Your safety and stress-free driving experience is of the highest importance at all times.

What's Covered?

Roadside Assistance is available for road registered vehicles covered by a Full Cover Protecta policy. It is automatically included for motorcycles and classic vehicles, and is an optional benefit for modern cars. If Roadside Assistance cover is noted on your policy certificate, then you are entitled to three call outs per year for that vehicle.

We can help with the following issues:

  1. Flat Tyre
  2. Damaged Wheel
  3. Flat Battery
  4. Locked Out of your Car
  5. Lost Keys
  6. Out of Fuel
  7. Breakdown Recovery (mechanical or electrical)

Call For Help!

If you require assistance with any of the above, simply call us on 0800 PROTECT (0800 776 832) and we will take care of the rest!

Please note: To help us get assistance to you as quickly as possible, please ensure you have either your insurance policy number, or the licence plate number of your car or motorcycle handy when you call. If you can, also try to have ready the address (street and number)
where the car or motorcycle is currently located, and make sure you stay with the vehicle until help arrives.