Contact Protecta Insurance 


Got something you’d like to ask us? Please choose from the following methods of contact. 


Customer Services, for all queries regarding quotes or administration of your policy (including payments): 

Claims Team, for Car Insurance, Motorcycle Insurance or Classic Vehicle Insurance claims: 


All our departments (including 24/7 roadside assistance) can be contacted on our toll-free number 0800 776 832

Postal Address

You can write to us at: 

Protecta Insurance
PO-Box 37-371
Auckland 1151

Physical Address

You can visit us at: 

Protecta Insurance
Level 8
110 Symonds Street
Auckland 1010

Our office hours are 8:00am to 5:00pm, Monday to Friday.


Customer Services, fax number 09 379 6779 

Claims Team, fax number 09 915 7831